Claims and Injury Management
Injury management is a proactive way for employers to help injured workers stay at work or successfully return to productive work as soon as they are physically able to do so following an incident. By making injury prevention and claims management a priority, employers create safer workplaces, keep costs down and reduce future WorkSafeBC premiums. Claims management provides a consistent method of managing WorkSafeBC claims from initial investigation to final payment or appeal. This CSABC course gives employers the tools they need to achieve a safe, early and durable return to work in a construction setting.
Description
This one-day course is designed to teach participants about Claims and Injury Management, starting with an introduction to WorkSafeBC and its Experience Rating Plan, and the resources provided by the Employers’ Advisers Office. Participants learn about injury management and the four essential steps of claims management: incident/ accident investigation; reporting and documenting work-related injuries to meet regulatory requirements and to prevent the occurrence of similar injuries; monitoring, knowing how and when to follow-up; and the key components of an effective return to work program.
The course consists of six modules:
| Module 1 | Module 2 | Module 3 | Module 4 | Module 5 | Module 6 |
| Introduction to the Employers’ Advisers Office and WorkSafeBC | How WSBC’s Experience Rating Plan Works | Life of a Claim: Understanding the Process and Working with WorkSafeBC | What is Claims Management: The 4 Steps of Claims Management | Injury Management | Return to Work Programs |
Who Should Attend
This course is intended for construction industry managers and supervisors, joint health and safety committee members, worker health and safety representatives, and business owners or operators who wish to improve health and safety knowledge in their workplace.
Benefits
After completing the course, participants will be able to:
- Explain the four steps of claims management
- Understand how WorkSafeBC’s Experience Rating system works
- Identify how claims costs affect an employer’s Experience Rating
- Describe the process of successfully returning an injured worker back to work
- Locate pertinent regulatory requirements, policy and resources related to Claims and Injury Management standards in British Columbia
- Explain the role of the Employers’ Advisers Office which provides employers with assistance and advice regarding the Workers Compensation Act legislation, decisions, appeals and policies
Course Requirements
This one-day course is designed to help participants to prepare for the CSABC Certificate of Recognition (COR) program requirements.
For details on the next available course please click here to contact your nearest training provider.
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